Shopping as a guest
We want your shopping experience at The English Tearoom to be a happy and positive one.
When you shop with us for the first time you will have an option to purchase as a guest, or to register for an account. If you are sure that you will only make a one-off purchase from us, then by all means, go ahead as a guest.
Setting up an account
If you are a regular tea drinker and buy from us regularly, we recommend setting up an account the first time you use our website. This might take a couple of minutes longer the first time you visit the website, but will save you time later:
• Check out will be faster
• You will be able to save different delivery addresses
• You will be able to view previous orders
If at some stage you decide you want to delete your account, simply choose the “delete account” option on the bottom right of the “my account” page.
We respect your privacy
Whatever you decide please be assured that we do not ask for unnecessary personal information, we value your privacy and will not send you marketing emails.
Questions about products
If you have any questions about our product range, we would be happy to help you via email, by telephone or in person. Just contact us and we will get back to you as soon as we can.
We value your feedback
Have you noticed anything about this website that could be improved? If any important functions are missing, you spot any gaps in product data or you have found any mistakes in the texts, please tell us!
We would be very grateful for your feedback and would implement any changes that need to be made as quickly as possible.